Salesforce Implementation & Optimization


Salesforce Implementation & Optimization

  • Maximize your Salesforce investment. Grow Your Business.

    Whether you’re looking to expand your capabilities with the Salesforce platform, or you’re considering adding Salesforce to your technology stack, Smile MEDIA can help you maximize your results so you can fast track business growth. Our team of Salesforce developers specializes in helping companies get the most out of Sales Cloud and Marketing Cloud’s Pardot.

  • Sales Cloud

    Salesforce Sales Cloud is hands down the leading customer relationship management (CRM) platform offering sales, marketing, and customer support for B2B and B2C businesses. If you’re not using it to its fullest potential, or at’re a step behind most of your competitors. Smile MEDIA can help you get back on track with our Sales Cloud implementation and optimization services. Read More

  • Marketing Cloud: Pardot

    As a B2B digital marketing and web development firm, we have a Salesforce Marketing Cloud practice, with a focus on Pardot. Pardot is the Salesforce marketing automation solution, which allows users like you to keep a finger on the pulse of prospects, leads, and customers, as they make their way through the sales funnel. When properly implemented and deployed, the tool automates prospect engagement, lead qualification and nurturing, and alerts sales when it’s time to convert a lead into a customer. Read More


  • Sales Cloud

    Sales Cloud helps businesses efficiently manage qualified leads, nurture leads throughout the sales funnel, and finally - convert them into paying customers. Smile MEDIA helps businesses implement, maintain, and optimize Sales Cloud to help your business reach its fullest potential.

  • Still using spreadsheets to track leads and customers?

    Implementing Salesforce Sales Cloud can help you capture and convert more leads and close more business, but only if you understand how to use it to its fullest potential. Let Smile MEDIA’s team of Salesforce developers implement Sales Cloud, so you can get the most of this powerful customer relationship management (CRM) technology.

    We believe in the power of advanced technology, but also understand that technology can only perform well when users understand how it works and how to integrate it into their everyday routine. We ensure the best results by using an agile-based approach to Salesforce integration and implementation. We take the time necessary to make sure users understand how to utilize the platform in the most efficient manner possible.

    Learn about our Sales Cloud Expert Implementation Services.
  • Want more out of your Salesforce Sales Cloud investment?

    Sales Cloud can do so much for your business, but more than likely, you’re barely scratching the surface of what it can do. Are you investing in Sales Cloud, but don’t feel you’re getting everything you could be out of it? Is your team using it as efficiently as possible? Are they using it at all?

    Smile’s team of Sales Cloud developers will work with you to ensure the platform works the way your business needs it to. From Salesforce API integration to architecture optimization, to data clean-up, and everything in between - we’ll help you feel great about your investment once again.

    Learn about our Salesforce Sales Cloud Optimization Services.
  • Lightning Platform

    Lightning Platform allows users to build custom apps using the Salesforce platform. Smile MEDIA helps businesses to expand the capabilities of Sales Cloud by harnessing the power of Lightning Platform, ultimately maximizing your investment in Salesforce.

  • Looking to expand Sales Cloud capabilities?

    The formerly known Salesforce App Cloud is now Lightning Platform. With Lightning Platform, Smile’s Salesforce consultants will help you to expand the capabilities of Salesforce Sales Cloud to ensure it meets all your company’s requirements. The updated platform allows users to maximize business productivity by turning spreadsheets, processes, and workflows into cloud-based applications and pages.

    Learn about our Salesforce Sales Cloud Expansion Services.
  • Lightning vs. Classic User Interface

    The Salesforce CRM Classic user interface is being replaced by the new and improved Lightning user interface. At Smile MEDIA, we understand that change can be difficult to implement; we’re here to help make the transition as seamless as possible.

  • Ready to make the switch to Lightning?

    Salesforce Classic isn’t going away just yet, but why not make the move now? If you haven’t made the switch, it’s easier than it seems, especially with help from the Smile MEDIA team. We’ll help you implement this powerful development tool to ensure your business is operating at its highest level. If you’re already using Lightning Platform, we can help with application development and optimization.

    Learn about our Lightning Platform Transition Services.

  • Marketing Cloud: Pardot

    Salesforce Marketing Cloud’s Pardot helps keep your company’s products and services in front of your target audience. Better yet, Pardot helps users automate the marketing process, so you can sit back while your marketing efforts follow your leads throughout the customer journey.

  • Interested in implementing Pardot?

    Smile MEDIA offers multiple levels of support with Pardot implementation and ongoing assistance to keep your sales and marketing teams working in sync. Whether your team requires a simple or hands-on approach to implementing Pardot, Smile MEDIA’s Salesforce support team is here to customize a solution that meets your unique marketing needs.

    Learn about our Pardot Implementation Services.
  • Need help with Pardot?

    When it comes to seeking Pardot support, it’s critical to choose a dedicated partner that understands your business and gets you where you want it to go. At Smile MEDIA, we take the time to get to know your business strengths, weaknesses, goals, and challenges, so you get exactly what you need out of Pardot. If you want to get the most out of your marketing software, our team of Pardot specialists can help you maximize its capabilities, a proven method for driving revenue growth.

    Learn about our Pardot Administration and Support Services.
  • Moving to Pardot from another platform?

    Migrating from one marketing automation tool to another can be complicated, but it doesn’t have to be. Starting fresh with Pardot doesn't mean you have to leave behind the contact database you’ve worked so hard to build. Transitioning from another marketing automation platform to Pardot does, however, require assistance and support from an experienced team of Salesforce developers dedicated to helping you do it right. Smile MEDIA is here to guide you through the Pardot migration process.

    Learn about our Pardot Migration Services.

How is Salesforce different from other CRMs'